Pontchartrain Cancer Center

Nondiscrimination Notice

Pontchartrain Cancer Center complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Pontchartrain Cancer Center does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Pontchartrain Cancer Center

Provides free aids and services to people with disabilities to communicate effectively with us, such as:

  • Qualified sign language interpreters, video remote interpreting or other aids for hearing impaired individuals
  • Written information in multiple formats including large print, audio, accessible electronic formats, or other formats for visually impaired individuals

Provides free language services to people whose primary language is not English, such as:

  • Qualified interpreters or a language line
  • Information written in other languages

If you need these services, contact Kathy Oubre.

Filing a grievance

If you believe that Pontchartrain Cancer Center has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance by mail, fax or email:

Mail

Kathy Oubre
Pontchartrain Cancer Center
120 Lakeview Circle
Covington, LA 70433

Fax

Attention: Kathy Oubre
Fax: (985) 875-1205

Email

Attention: Kathy Oubre
Email a Grievance

U.S. Department of Health and Human Services

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)

Complaint forms are available at hhs.gov/ocr/office/file.

Language assistance

  • Spanish

    ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-985-875-1202.

  • French

    ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-985-875-1202.

  • Vietnamese

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  • Chinese

    注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-985-875-1202。

  • Arabic

    ملحوظة: إذا كنت تتحدث اللغة العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان. اتصل برقم 1-985-875-1202.

  • Tagalog

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  • Korean

    주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-985-875-1202 번으로 전화해 주십시오.

  • Portuguese

    ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-985-875-1202.

  • Laotian

    ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-985-875-1202

  • Japanese

    注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-985-875-1202 まで、お電話にてご連絡ください。

  • Urdu

    خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال کریں 1-985-875-1202.

  • German

    ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-985-875-1202.

  • Persian (Farsi)

    توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1-985-875-1202 تماس بگیرید.

  • Russian

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  • Thai

    เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-985-875-1202.